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Returns Policy

Your right to cancel: This notice does not apply to business to business sales


At Mightonproducts.com we want you to be delighted every time you shop with us. Occasionally though, we know you may want to return items.

Further, under the United Kingdom's Distance Selling Regulations, you have the right to cancel the contract for the purchase of any of these items within a period of 30 working days, beginning with the day after the day on which the item is delivered. This applies to all of our products. We can accept returns of complete product, which is unused and in an "as new" condition.

To cancel this contract, please follow the procedure below:

  1. Complete the online returns for to inform us that you wish to return the goods. The returns department will be in touch within 24 hours to discuss the return.
     
  2. Please pack the relevant item(s) securely and return them to us so that we receive them within 30 working days after the day of the date that the item was delivered to you.

    Please fill out our online form here

  3. Once we have received your returned goods and checked them, we will contact you to discuss refunding you. We will then refund the relevant part of the purchase price for that item.

For your protection, where you are returning an item to us, we recommend that you use a recorded-delivery service. Please note that you will be responsible for the costs of returning the goods to us unless we delivered the item to you in error or the item is faulty. If we do not receive the item back from you, we may arrange for collection of the item from your residence at your cost. You should be aware that, once we begin the delivery process, you will not be able to cancel any contract you have with us for services carried out by us.

Should you have any questions, feel free email us at sales@mighton.co.uk or call us on 01223 497097 option 1.

What is Mighton’s Returns policy?


How do I return an item delivered by Mighton Products?

See our policy and procedure above or call us on 01223 497097 option 1 and talk to our Sales team.

I've returned my item. When will I get a refund?

Once your return is received by Mighton Products and is found to be in ‘As new’ condition, you'll receive your refund within 7 to 10 business days.

I'm having a problem and can't find the answer here. What should I do?

Either email us with your query at sales@mighton.co.uk or call our sales team on 01223 497097 option 1.