Ordering and Delivery Information

Order Online

FREE GB same day fast despatch on all ordersover £99 (net)*. Simply add the items to your basket andwhen you have finished go to the checkout.You will be passed to our payment service provider, Sagepay, who provide a secure checkout service for our website.We never see your card details. Sagepay is vetted and approved by all the major acquiring banks in the UK. You will receive a receipt from us confirming your order and you will receive a follow up call from our Customer Services team to discuss your order if required. Find out more about Sagepay at www.sagepay.com.

Order by Telephone

0800 056 0471 We are ready to take your hardware, weights and paint orders from 8.30am through to 4.45pm Monday to Friday*. Please see below for conditions. Calls received out of working hours will be transferred to a message service and dealt with the next working day.

Order by Fax

0800 581703 If you prefer to fax your order through to us it will be processed as quickly as possible. We will contact you to confirm the order details upon receipt.

Order by Email

You can order online but you may prefer to send your order to sales@mighton.co.uk.

We will confirm receipt of your order and discuss your order if required.

Delivery Information

Please note we reserve the right to change delivery prices at anytime |orders must be placed before 4.45pm* Conditions apply

We know that when you place an order you want the goods as soon as possible. We are committed to providing you with the best customer experience possible.

  • *Hardware and balance orders placed by 4.45pm and paint orders placed by 4.30pm are despatched using our same day fast despatch service and should arrive the next working day.

  • *Weight orders below 50kg placed by 3.30pm are despatched using our same fast quick despatch service and should arrive the next working day.

    *Weight orders above 50kg placed by 4.45pm are despatched using our same fast quick despatch service and should arrive the next working day.

  • Please note that our weights are only available for collection from our Letchworth Depot. Please call for collection advice.

  • *Bi-Fold orders placed by 4.30pm are delivered in 2-3 working days between 8.00am and 6.00pm.
  • Remote and offshore areas may be subject to additional charges and longer delivery. Please call for information.

  • All deliveries must be signed for. If we are unable to deliver, a card will be left with a number to call to rearrange delivery.
  • Please note that all orders for Ireland need to be placed with Mila Ireland.
    Please phone +353 (0) 1 839 0402

  • Your order is important to us, and will be despatched using our same day fast despatch service. Please be aware that whilst we despatch same day, certain elements remain outside our control. We use external courier companies for our deliveries and as a result of the pandemic, high volume of business, staff shortages and unusual weather conditions some deliveries will encounter delays. Mighton Products Ltd cannot accept liability should this occur and no refund or compensation payment will be made as a consequence. We recommend all of our customers consider this when ordering and order early so the good are there when you need them.

  • Delivery Options

    We offer a number of additional delivery options, including pre-noon, pre –10.00am and Saturday deliveries. For the reasons given above, we are unable to guarantee they willl arrive in the given time. We will request the service from our delivery companies and in our expereince to date, most arrive on time, but we do not guarantee it and no refund or compensation payment will be made in the case of late or missed deliveries.

    Call 01223 497097 for more details if you are unsure what services we offer.

    Online Orders placed on Fridays
    Any orders placed online before 4.45pm* Conditions aply on a Friday will be dispatched the same day where possible with the aim of and being delivered the next working day. If you require a Saturday delivery, call us on 01223 497097.

    Delivery of orders over a Public/Bank Holiday

    If the expected delivery day from any delivery option falls on a public or Bank Holiday, the delivery should be made the first working day after. Hardware orders placed after 4.45pm* or paint orders placed after 4.00pm* before the Public / Bank Holiday will be despatched the first working day after. Refunds for the delivery charges will not be made in this circumstance.

    Sash Weights - Delivery Charges*
    Delivery will be charged on all orders that include weights. Delivery costs for weights ordered online or by phone will be calculated based upon weight and postcode area.

    * free GB same day, fast despatch on all ordersover £99 (net), exclude orders including weights.* Conditions apply

Payment options with Mighton products

Trade Account
Click here to apply online for a Trade Account or you can call us on 01223 497097.

We can fax or post a pro-forma invoice to you for payment by cheque.

Credit Cards
All major credit cards are accepted (3-D Secure).

What is 3-D Secure?
Mighton operate a 3-D Secure Store for the peace of mind of their internet customers. Find out More

3-D Secure is a credit and debit card authorisation program, implemented by Visa and MasterCard, to reduce fraudulent purchases by verifying purchaser identity during online transactions. The benefits of implementing 3-D Secure include a reduction in disputed transactions and chargebacks and their resulting financial expense.

Visa has branded this program as 'Verified By Visa', while MasterCard's version is called 'MasterCard SecureCode'. Mighton use and support both Verified by Visa and MasterCard SecureCode as part of our standard service to those customers that have registered for 3-D Secure.

The primary benefit of 3-D Secure for the cardholder is that 3-D Secure provides increased confidence that their card details are secure when purchasing over the internet.

If you would like further information, please visit:
Verified By Visa can be found at Verified By Visa
MasterCard SecureCode can be found at MasterCard SecureCode

TEL: 01223 497097
FAX: 0800 581 703
EMAIL: sales@mighton.co.uk
WEB: www.mightonproducts.com

All payments are securely processed by Sage Pay.