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Please note trading hours are Monday to Friday 8am - 5.30pm except public holidays.

 

Ordering and Delivery Information

Order Online

FREE UK Next Working Day Delivery - on all orders over £120 (net), excludes weights. Simply add the items to your basket and when you have finished go to the checkout. You will be passed to our payment service provider, Sagepay, who provide a secure checkout area for our store. We never see your card details. You can find out more about Sagepay by visiting www.sagepay.com. You will see they are vetted and approved by all the major acquiring banks in the UK. You will receive a receipt from us confirming your order and you will receive a follow up call from our Customer Services team to discuss your order if required.

Order by Telephone

01223 902 455 We are ready to take your order from 8.00am through to 5.30pm* Monday to Friday. Calls received out of working hours will be transferred to a message service and dealt with the next working day.

Order by Fax

0800 581 703 If you prefer to fax your order through to us it will be processed as quickly as possible. We will contact you to confirm the order details upon receipt.

Order by Email

You can order online but you may prefer to create a list and send to sales@mighton.co.uk.
 We will contact you to confirm receipt and discuss your order if required. 

Delivery Information

We know that when you place an order you want the goods as soon as possible. Here are a few facts and figures to reassure you of our commitment to customer service.

  • Hardware & Balance orders placed by 5.30pm are delivered next working day between 8am and 6pm.
  • Weight orders placed by 5pm are delivered next working day between 8am and 6pm.
  • Bi-Fold orders placed by 5.30pm are delivered in 3/4 working days between 8am and 6pm.
  • Remote and offshore areas may be subject to additional charges and longer delivery. Please call for information.
  • All deliveries must be signed for. If we are unable to deliver, a card will be left with a FREEPHONE number to call to rearrange delivery.
  • Please note that all orders for Ireland need to be placed with Mila Ireland, please phone +353 (0) 1 839 0402

Delivery Options

There are a number of additional delivery options we can offer that incur an additional cost. Ring 01223 902 455 for details.

Online Orders placed on Fridays
Any orders placed online before 5.30pm* on a Friday will be dispatched the same day where possible and should be delivered on Monday, not Saturday morning. If you require a Saturday delivery, call us on 01223 902 455.

Delivery of orders over a Public/Bank Holiday
Wherever the delivery day from any delivery option selected on our site falls on a public or Bank Holiday, the delivery will be made the first working day after the Public or Bank Holiday. Any order placed after 5.30pm* before the Public/Bank Holiday will be despatched the first working day after the Public/Bank Holiday.  Refunds for the delivery charges will not be made in this circumstance. *Excludes Weights & Bi-Fold Door Hardware which is 5pm. 

Sash Weights - Delivery Charges*
Delivery will be charged on all orders that include sash weights. Delivery costs for Sash weights ordered online or by phone will be calculated based upon weight and postcode area.

Payment options with Mighton products

Trade Account
Click here to apply online for a Trade Account or you can call us on 01223 902 455.

Pro-Forma
We can fax or post a pro-forma invoice to you for payment by cheque.

Credit Cards
All major credit cards are accepted (3-D Secure).

What is 3-D Secure?
Mighton operate a 3-D Secure Store for the peace of mind of their internet customers. Find out More

3-D Secure is a credit and debit card authorisation program, implemented by Visa and MasterCard, to reduce fraudulent purchases by verifying purchaser identity during online transactions. The benefits of implementing 3-D Secure include a reduction in disputed transactions and chargebacks and their resulting financial expense.

Visa has branded this program as 'Verified By Visa', while MasterCard's version is called 'MasterCard SecureCode'. Mighton use and support both Verified by Visa and MasterCard SecureCode as part of our standard service to those customers that have registered for 3-D Secure.

The primary benefit of 3-D Secure for the cardholder is that 3-D Secure provides increased confidence that their card details are secure when purchasing over the internet.

If you would like further information, please visit:
Verified By Visa can be found at Verified By Visa
MasterCard SecureCode can be found at MasterCard SecureCode

TEL: 01223 902 455
FAX: 0800 581 703
EMAIL: sales@mighton.co.uk
WEB: www.mightonproducts.com

All payments are securely processed by Sage Pay.